good news

After fighting for a month I won my ebay case and got my money off that woman who would not pay me because the google mini was late.

Hello Kera,

Thank you for contacting eBay customer support for the item “Google Home Mini” (item number 273903524950) that you have sold to the buyer “poolemad”. My name is Shilpa and I am pleased to assist you in this case.

Kera, I have gone through the case details and I can see that buyer has received the item. In this situation, I have closed the case in your favour and your funds will be released within 24-48 hours in your PayPal account.

Thank you for your patience and cooperation in this matter. I trust my communication was clear and I was able to resolve your concern up to your satisfaction level. Thank you for choosing eBay.

Kind Regards,

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ebay hell

Just be careful on ebay. I sold a Google Mini to a woman from huddersfield and because it came a day late she wants her money back and she has reported me to ebay after admitting to getting it a day late (meaning she has the Google Mini).
I did send her a email to even say it was going to be late because i’ve been abit busy but got nothing back. 
I told her that because she has the item i am not giving back her money or if she wants her money just send me back my Google mini i sold. Taken the ebay app off my phone so i don’t see her emails and just gonna use the site to buy..

This is the first time since ever starting on ebay (started around 2014) that I have had this prob. i mostly get lovely comments and thank you but only because it was late.

WHAT I LEARNED – pay for tracking because you never know who your selling to.